Issue: Images don't copy when copying a Microsoft Word Document into a Knowledge Base Article

If you copy and paste from a Microsoft Word document into the HTML KB article editor and are having trouble with the image not showing in the KB editor, you can use these sites to convert your Word documents to a proper html format.

http://www.swiftconverter.com/documents

http://www.html-cleaner.com/ 

Then, you can just copy and paste it from the converted page after you download it into the HTML KB editor.