NOTE: All release notes past 8.0.1 have been moved to http://downloads.cireson.com
2017/11/27 - v8.0.1.x
Fixes
PR69007 - Cireson Work Item Action Log Notification workflow failure
PR64589 - Notify Analyst runs very slowly when you specify the "process support groups for unassigned items" option on reminders
- Resolved issue where notifications sent for MAs that are skipped
- Incident setting works again
- Settings window has proper date and version
- Issue with new version after removing old version now resolved
- Activities assigned to User/Implementor assigned to self still sent email
- Polling interval in seconds tag is set
- Notifications now working for service requests
- Action log notification error resolved
2017/08/21 - v7.7.2012.8 / v7.7.2016.16
Features
- Notify analyst now contains functionality from action log notify (analyst and end user comment notifications)
- Now supports action log notifications to the end user
- Now supports action log notifications the the analyst from the end user
Fixes
- Performance improvements
2017/01/19 - v7.6.2012.20 / v7.6.2016.20
1. Updated license client dll
2. Digitally Signed
3. Added In-Progress Workflow for Manual Activity Support Groups
2016/09/27 - v7.5.3.16
1. Updated license client dll - Requires Console Licensing app v7.5.0.92 or greater.
2016/04/01 - v7.5.3.15
1. License client upgraded to 1.0.5892.25169 - Requires Console Licensing app v7.5.0.85 or greater.
2015/09/30 - v7.5.3.12
1. This version supports and requires the new Cireson Console App Licensing.
2015/09/30 - v7.5.3.10
1. Notifications for activities were not working with certain combinations of assignment and skip options.
2015/08/05 - v7.5.3.9
1. Assignment notifications may not work if using the self-assigned option.
2015/06/05 - v7.5.3.7
1. If more than one custom enum was available for the CR or MA classes that pointed to the same enum source only the first one in the list was ever saved, regardless of what was selected.
IMPORTANT NOTES:
a) If you do not use the Console Apps Tier Mappings Management Pack, after upgrading to this version you must reselect your custom CR and MA support group enums and reconfigure your groups as required.
b) If you use the Console Apps Tier Mappings Management Pack, you must upgrade to the latest version of that app and reconfigure your MA and CR settings.
2. Under some situations, property changes to custom CR and MA enum settings were not updated in the corresponding workflows.
2015/05/19 - v7.5.3.5
1. Certain customers reported that the mechanism to skip notifications for self-assigned work items was not working. This mechanism has been rewritten in this version.
2015/03/12 - v7.5.3.4
1. Changes to the Reminders workflow settings. Please open settings after upgrading to this version and select an AD group under "Reminder Settings\Reminders will be sent to members of this AD group". Any previous (plain text) value would have been removed and the workflow will not run until this is reset.
The value for "For Support Group Notifications, search for groups on this FQDN domain or server" (only seen if console mappings is not imported) no longer affects the Reminders workflow neither does any value in HKEY_LOCAL_MACHINE\SOFTWARE\Cireson\Notify Analyst\GroupDomain. The domain to contact for processing the group members is now taken from the "Domain" property of the SCSM group.
2015/02/16 - v7.5.3.2
1. Added some logging for the Reminders workflow to Cireson.Assignment.Workflows.dll.
2014/11/13 - v7.5.3.1
1. Added support for Cireson.ConsoleApps.Tier.Mappings.mpb. It is recommended that you restart the 3 SCSM Services on your Workflow Server after importing this Management Pack in order for Notify Analyst to work correctly. You must also open the app settings and OK after changing your custom CR or MA tiers within Cireson.ConsoleApps.Tier.Mappings.mpb in order to correctly update the workflows.
2. Improved look of reminders email.
3. Your Cireson Portal URL can now be set for the reminders workflow to enable hyperlinking of work items from the reminders email.
2014/08/19 - v7.5.2.23
1. New admin setting added for FQDN domain or AD server to obtain AD groups from for support group functions (will over-ride "HKEY_LOCAL_MACHINE\SOFTWARE\Cireson\Notify Analyst\GroupDomain" if that is set).
2. New admin option added to allow activity in-progress notifications to be sent if self-assigned.
2014/07/15 - v7.5.2.14
1. A new admin setting to enable not sending a support group notification if the item is assigned to an analyst added.
2. A new admin setting to enable not sending a support group notification if the matching AD is not email enabled. If such a group is email enabled, the primary SMTP address of the group is never used to send notifications. Each member of the group must be processed separately to check options and their SMTP addresses are used to send. However, this new option can be used to exclude certain tiers from getting notifications, based on the mail enabled status of the matching group.
3. Admin setting for debugging workflow log file has been added. This is only required currently to debug the tier notification workflow.